If you encounter technical issues when implementing SAS tracing in your Rhino applications, first check Rhino SAS API documentation listed in the Related information section and see whether that can help you resolve the issue.
If you cannot resolve an issue with the help of the documentation, check whether your organization has a support agreement with Metaswitch. If it has, contact Metaswitch support team through one of the channels listed on the Metaswitch website.