Sh Cache Microservice 4.1 :: Sh Cache Microservice Alarms and Statistics guide

This document provides detailed information on the Alarms raised by a ShCM deployment.

The following is described for each alarm:

Alarm Type — A type associated with the alarm
Level — The severity of the alarm
Message — The mesage associated with the alarm
Description — A description what the alarm signifies
Raised — The condition that causes the alarm to be raised
Cleared — The condition that causes the alarm to be cleared

For a list of Rhino TAS alarms see: Rhino Alarm List.

For alarms related to each ShCM interface see:

Source: OpenCloud Diameter Sh 4.1
Source: OpenCloud HTTP 3.1
Source: OpenCloud cassandra-cql-ra 2.1

Create your own alarms based on statistics with Threshold Alarms.

Source: OpenCloud Diameter Sh

Alarm Type	active-reconfiguration
Level	WARNING
Message	Updates to config profile value ${instance} will not take effect until the RA entity is restarted.
Description	Configuration updates have been made to the RA entity that require it to be restarted
Raised	When a fixed configuration property (such as the host or realm) is changed while the RA entity is active
Cleared	When the RA entity is deactivated

Alarm Type

active-reconfiguration

Level

WARNING

Message

Updates to config profile value ${instance} will not take effect until the RA entity is restarted.

Description

Configuration updates have been made to the RA entity that require it to be restarted

Raised

When a fixed configuration property (such as the host or realm) is changed while the RA entity is active

Cleared

When the RA entity is deactivated

Alarm Type	diameter.misconfiguration
Level	CRITICAL
Message	Diameter RA configuration error. Update the RA entity with a valid configuration to resolve. Reason(s): %s
Description	The RA entity could not be configured or activated due to a configuration error
Raised	When an exception occurs during RA entity creation or activation
Cleared	When a valid configuration is installed by a configuration update

Alarm Type

diameter.misconfiguration

Level

CRITICAL

Message

Diameter RA configuration error. Update the RA entity with a valid configuration to resolve. Reason(s): %s

Description

The RA entity could not be configured or activated due to a configuration error

Raised

When an exception occurs during RA entity creation or activation

Cleared

When a valid configuration is installed by a configuration update

Alarm Type	diameter.unlicensed
Level	CRITICAL
Message	RA entity %s does not have valid license
Description	RA entity does not have a valid license.
Raised	When trying to activate RA entity without a valid License.
Cleared	When RA entity is deactivated.

Alarm Type

diameter.unlicensed

Level

CRITICAL

Message

RA entity %s does not have valid license

Description

RA entity does not have a valid license.

Raised

When trying to activate RA entity without a valid License.

Cleared

When RA entity is deactivated.

Alarm Type	diameter.peer.connectiondown
Level	WARNING
Message	Connection to %s:%d is down
Description	Raised when unable to establish a peer connection.
Raised	When peer connection fails.
Cleared	When peer connection is established or Resource Adaptor is deactivated.

Alarm Type

diameter.peer.connectiondown

Level

WARNING

Message

Connection to %s:%d is down

Description

Raised when unable to establish a peer connection.

Raised

When peer connection fails.

Cleared

When peer connection is established or Resource Adaptor is deactivated.

Alarm Type	active-reconfiguration
Level	WARNING
Message	Updates to %s ${instance} will not take effect until the RA entity is restarted.
Description	Configuration updates have been made to the RA entity that require it to be restarted
Raised	When a fixed configuration property is changed while the RA entity is active
Cleared	When the RA entity is deactivated

Alarm Type

active-reconfiguration

Level

WARNING

Message

Updates to %s ${instance} will not take effect until the RA entity is restarted.

Description

Configuration updates have been made to the RA entity that require it to be restarted

Raised

When a fixed configuration property is changed while the RA entity is active

Cleared

When the RA entity is deactivated

Alarm Type	misconfiguration
Level	CRITICAL
Message	RA configuration error, operational functionality disabled. Update the RA entity with a valid configuration to resolve.
Description	The RA entity could not be configured or activated due to a configuration error
Raised	When an exception occurs during RA entity creation or activation
Cleared	When a valid configuration is installed by a configuration update

Alarm Type

misconfiguration

Level

CRITICAL

Message

RA configuration error, operational functionality disabled. Update the RA entity with a valid configuration to resolve.

Description

The RA entity could not be configured or activated due to a configuration error

Raised

When an exception occurs during RA entity creation or activation

Cleared

When a valid configuration is installed by a configuration update

Alarm Type	misconfiguration
Level	MINOR
Message	RA configuration update failed. Continuing operational functionality using the last valid configuration.
Description	The RA entity configuration was not updated due to a configuration error
Raised	When an exception occurs during a configuration update
Cleared	When the RA entity is deactivated, or a valid configuration update is applied

Alarm Type

misconfiguration

Level

MINOR

Message

RA configuration update failed. Continuing operational functionality using the last valid configuration.

Description

The RA entity configuration was not updated due to a configuration error

Raised

When an exception occurs during a configuration update

Cleared

When the RA entity is deactivated, or a valid configuration update is applied

Alarm Type	update-ignored
Level	MINOR
Message	Update to %s ${instance} failed, continuing with its last valid configuration
Description	An RA component failed a configuration update, but the component can ignore failures
Raised	When an exception occurs updating a component that is allowed to ignore failed updates
Cleared	When the RA entity is deactivated, or the component is updated with a valid configuration

Alarm Type

update-ignored

Level

MINOR

Message

Update to %s ${instance} failed, continuing with its last valid configuration

Description

An RA component failed a configuration update, but the component can ignore failures

Raised

When an exception occurs updating a component that is allowed to ignore failed updates

Cleared

When the RA entity is deactivated, or the component is updated with a valid configuration

Source: OpenCloud HTTP

Alarm Type	active-reconfiguration
Level	WARNING
Message	Updates to %s ${instance} will not take effect until the RA entity is restarted.
Description	Configuration updates have been made to the RA entity that require it to be restarted
Raised	When a fixed configuration property is changed while the RA entity is active
Cleared	When the RA entity is deactivated

Alarm Type

active-reconfiguration

Level

WARNING

Message

Updates to %s ${instance} will not take effect until the RA entity is restarted.

Description

Configuration updates have been made to the RA entity that require it to be restarted

Raised

When a fixed configuration property is changed while the RA entity is active

Cleared

When the RA entity is deactivated

Alarm Type	misconfiguration
Level	CRITICAL
Message	RA configuration error, operational functionality disabled. Update the RA entity with a valid configuration to resolve.
Description	The RA entity could not be configured or activated due to a configuration error
Raised	When an exception occurs during RA entity creation or activation
Cleared	When a valid configuration is installed by a configuration update

Alarm Type

misconfiguration

Level

CRITICAL

Message

RA configuration error, operational functionality disabled. Update the RA entity with a valid configuration to resolve.

Description

The RA entity could not be configured or activated due to a configuration error

Raised

When an exception occurs during RA entity creation or activation

Cleared

When a valid configuration is installed by a configuration update

Alarm Type	misconfiguration
Level	MINOR
Message	RA configuration update failed. Continuing operational functionality using the last valid configuration.
Description	The RA entity configuration was not updated due to a configuration error
Raised	When an exception occurs during a configuration update
Cleared	When the RA entity is deactivated, or a valid configuration update is applied

Alarm Type

misconfiguration

Level

MINOR

Message

RA configuration update failed. Continuing operational functionality using the last valid configuration.

Description

The RA entity configuration was not updated due to a configuration error

Raised

When an exception occurs during a configuration update

Cleared

When the RA entity is deactivated, or a valid configuration update is applied

Alarm Type	update-ignored
Level	MINOR
Message	Update to %s ${instance} failed, continuing with its last valid configuration
Description	An RA component failed a configuration update, but the component can ignore failures
Raised	When an exception occurs updating a component that is allowed to ignore failed updates
Cleared	When the RA entity is deactivated, or the component is updated with a valid configuration

Alarm Type

update-ignored

Level

MINOR

Message

Update to %s ${instance} failed, continuing with its last valid configuration

Description

An RA component failed a configuration update, but the component can ignore failures

Raised

When an exception occurs updating a component that is allowed to ignore failed updates

Cleared

When the RA entity is deactivated, or the component is updated with a valid configuration

Source: OpenCloud cassandra-cql-ra

Alarm Type	CassandraCQLRA.ConnectToCluster
Level	CRITICAL
Message	Not connected to Cassandra. %s
Description	Unable to connect to the Cassandra cluster
Raised	When an attempt to query the Cassandra cluster fails due to no cluster hosts being available
Cleared	On the next successful attempt to connect to the Cassandra cluster

Alarm Type

CassandraCQLRA.ConnectToCluster

Level

CRITICAL

Message

Not connected to Cassandra. %s

Description

Unable to connect to the Cassandra cluster

Raised

When an attempt to query the Cassandra cluster fails due to no cluster hosts being available

Cleared

On the next successful attempt to connect to the Cassandra cluster

Alarm Type	CassandraCQLRA.ConnectToNode
Level	CRITICAL
Message	Not connected to Cassandra node: %s
Description	Unable to connect to the Cassandra node
Raised	When a specified Cassandra node in the cluster cannot be reached
Cleared	On the next successful attempt to this node, or when the node is removed from the cluster

Alarm Type

CassandraCQLRA.ConnectToNode

Level

CRITICAL

Message

Not connected to Cassandra node: %s

Description

Unable to connect to the Cassandra node

Raised

When a specified Cassandra node in the cluster cannot be reached

Cleared

On the next successful attempt to this node, or when the node is removed from the cluster

Alarm Type	active-reconfiguration
Level	WARNING
Message	Updates to %s ${instance} will not take effect until the RA entity is restarted.
Description	Configuration updates have been made to the RA entity that require it to be restarted
Raised	When a fixed configuration property is changed while the RA entity is active
Cleared	When the RA entity is deactivated

Alarm Type

active-reconfiguration

Level

WARNING

Message

Updates to %s ${instance} will not take effect until the RA entity is restarted.

Description

Configuration updates have been made to the RA entity that require it to be restarted

Raised

When a fixed configuration property is changed while the RA entity is active

Cleared

When the RA entity is deactivated

Alarm Type	misconfiguration
Level	CRITICAL
Message	RA configuration error, operational functionality disabled. Update the RA entity with a valid configuration to resolve.
Description	The RA entity could not be configured or activated due to a configuration error
Raised	When an exception occurs during RA entity creation or activation
Cleared	When a valid configuration is installed by a configuration update

Alarm Type

misconfiguration

Level

CRITICAL

Message

RA configuration error, operational functionality disabled. Update the RA entity with a valid configuration to resolve.

Description

The RA entity could not be configured or activated due to a configuration error

Raised

When an exception occurs during RA entity creation or activation

Cleared

When a valid configuration is installed by a configuration update

Alarm Type	misconfiguration
Level	MINOR
Message	RA configuration update failed. Continuing operational functionality using the last valid configuration.
Description	The RA entity configuration was not updated due to a configuration error
Raised	When an exception occurs during a configuration update
Cleared	When the RA entity is deactivated, or a valid configuration update is applied

Alarm Type

misconfiguration

Level

MINOR

Message

RA configuration update failed. Continuing operational functionality using the last valid configuration.

Description

The RA entity configuration was not updated due to a configuration error

Raised

When an exception occurs during a configuration update

Cleared

When the RA entity is deactivated, or a valid configuration update is applied

Alarm Type	update-ignored
Level	MINOR
Message	Update to %s ${instance} failed, continuing with its last valid configuration
Description	An RA component failed a configuration update, but the component can ignore failures
Raised	When an exception occurs updating a component that is allowed to ignore failed updates
Cleared	When the RA entity is deactivated, or the component is updated with a valid configuration

Alarm Type

update-ignored

Level

MINOR

Message

Update to %s ${instance} failed, continuing with its last valid configuration

Description

An RA component failed a configuration update, but the component can ignore failures

Raised

When an exception occurs updating a component that is allowed to ignore failed updates

Cleared

When the RA entity is deactivated, or the component is updated with a valid configuration

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